FAQs

🧾How can I place an order?

Placing an order is easy! Simply visit our online store, select the products you wish to purchase, and proceed to checkout. You can also place an order by calling our customer support team at. elira.co.fashion@gmail.com💌

💰What payment methods do you accept?

We accept various payment methods including credit/debit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, and Google Pay. For more details, visit our payment policy page.

🌍Do you offer international shipping?

Yes, we ship to most countries worldwide. Shipping rates and delivery times vary based on your location. Check our Shipping Information page for more details.

📦How can I track my order?

Once your order has shipped, you will receive an email with a tracking number and a link to track your package. You can also check the status of your order by logging into your account.

🤨I forgot my account password. What should I do?

Don’t worry! Simply click the Forgot Password link on the login page and follow the instructions to reset your password via email.

🥹How do I unsubscribe from your emails?

If you'd like to unsubscribe from our emails, click the “unsubscribe” link at the bottom of any promotional email, or contact us directly to remove you from our mailing list

✨How can I provide feedback on my experience?✨

We’d love to hear your feedback! You can leave a review on our website Your comments help us improve our products and services.

🌟What is your return/exchange policy?

Non-Returnable and Non-Refundable Items Exception

We understand that sometimes things don't work out as expected, and we're here to help clarify our policies. Certain items are non-returnable and non-refundable due to their nature.